Key Performance Indicators (KPIs)
In this course your will learn how to can measure if your business or organization is on track to achieve success. With this course, managers and business leaders will understand the crucial KPIs that should be implemented for all different aspects of their organization, including financial performance, operational and internal processes, sales and marketing, customer satisfaction and more.
In this course you will learn,
• Why every company needs KPIs
• How to implement and use KPIs effectively
• Ways to measure profit and revenue growth
• How to measure customer satisfaction, sales and marketing.
• How to measure project performance
• How to measure internal efficiency and quality